System Performance

Incident Report for FastTrack360-APAC

Resolved

This incident has been resolved.

Posted Jul 02, 2026 - 08:50 AEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 01, 2026 - 17:22 AEST

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 01, 2026 - 17:09 AEST

Investigating

Several customers have reported and our investigations confirm, that the FastTrack360 system is experiencing slowness. Our Infrastructure Team and Cloud Partner are investigating the possible cause and we will keep you updated as the investigation progresses.

Posted Jul 01, 2026 - 16:25 AEST

This incident affected: Applications (Recruit, Time & Attendance, Rates & Rules, Payroll, Billing, Reporting), Services (Advertise - Posting, Applicant Processing, Timesheet Interpretation, Email, SMS, API, Cloud Storage, MarketPlace, Bullhorn-FastTrack Integration, eInvoicing), and Infrastructure (Primary Datacenter, Secondary Datacenter, Tertiary Datacenter, DNS, Deployment Services).